Terms of Service

OVERVIEW

Welcome to cnexlenmall!

Throughout this website, the terms "we," "us," and "our" refer to cnexlenmall. By accessing our website or purchasing products from us, you agree to be bound by the following Terms of Service.

Please read these terms carefully before using our website. If you do not agree with these terms, you should not use our services.

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to offer our products and services to you.

1. ONLINE STORE TERMS

By using our website, you confirm that you are at least the age of majority in your country or region, or that you have permission from a parent or legal guardian.

You agree not to use our products or services for any illegal or unauthorized purpose.

You must not transmit viruses, malicious code, or any other harmful material that could affect the security or functionality of our website.

2. PRODUCTS AND SERVICES

We make every effort to display our products as accurately as possible, including product descriptions, colors, sizes, and images.

However, actual product colors may vary slightly depending on your device's display settings.

We reserve the right to update product information, modify product availability, or discontinue products at any time.

All purchases are subject to product availability and order acceptance.

3. PRICING AND PAYMENT

All product prices displayed on our website are in US dollars (USD) unless otherwise stated.

We reserve the right to change product prices without prior notice. Price changes will not affect orders that have already been accepted.

Payments must be completed using the payment methods available at checkout.

You agree to provide accurate and complete billing and payment information for all purchases.

4. ORDER PROCESSING

After placing an order, you may receive an order confirmation email containing your purchase details.

We reserve the right to cancel or refuse orders in cases of suspected fraud, payment issues, product unavailability, or incorrect pricing information.

If an order is canceled after payment has been collected, we will issue a refund for the canceled items.

Please ensure your shipping information is accurate before completing your purchase.

5. SHIPPING AND DELIVERY

At cnexlenmall, we offer multiple shipping options to meet your needs.

Shipping Method	Shipping Fee	Estimated Delivery
Standard Shipping	$5.99 USD	7–14 days
Express Shipping	$9.99 USD	5–12 days
VIP Shipping	$12.99 USD	3–10 days

FREE Standard Shipping is available on orders of $49.00 USD or more.

Delivery times are estimates and may vary due to carrier delays, weather conditions, customs clearance, or other circumstances beyond our reasonable control.

For additional information, please refer to our Shipping Policy.

6. RETURNS AND REFUNDS

Customer satisfaction is important to us.

We offer a 30-day return policy, subject to the eligibility requirements and conditions stated in our Returns & Refunds Policy.

If you are not satisfied with your purchase, please contact our customer service team at flenardtrisch2749@outlook.com for assistance.

Refunds and exchanges are subject to our Returns & Refunds Policy and applicable consumer protection laws.

7. ACCURACY OF INFORMATION

We strive to ensure that all information on our website is accurate and up to date.

Occasionally, our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct such errors and update information, subject to applicable laws and your consumer rights.

8. THIRD-PARTY SERVICES

Our website may contain links to third-party websites or services.

We are not responsible for the content, accuracy, privacy practices, or policies of third-party websites.

We recommend reviewing the terms and privacy policies of third-party services before using them.

9. PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

We take customer privacy seriously and aim to handle personal information responsibly and in accordance with applicable data protection laws.

Please review our Privacy Policy for information about how we collect, use, and protect your personal data.

10. INTELLECTUAL PROPERTY

All website content, including text, images, logos, graphics, product descriptions, and designs owned by cnexlenmall, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use our protected content for commercial purposes without prior written permission.

11. PROHIBITED USES

You agree not to use our website:

• For unlawful or fraudulent activities.

• To violate applicable laws or regulations.

• To infringe upon intellectual property rights.

• To transmit harmful software or malicious code.

• To collect personal information without authorization.

• To interfere with the security or operation of our website.

We reserve the right to restrict access to our services if these terms are violated.

12. DISCLAIMER OF WARRANTIES

We strive to provide a reliable and secure shopping experience.

However, we cannot guarantee that our website will always be uninterrupted, error-free, or available at all times.

To the extent permitted by applicable law, our website and services are provided without additional warranties beyond those expressly stated or required by law.

Nothing in these Terms limits any warranties or consumer rights that cannot legally be excluded.

13. LIMITATION OF LIABILITY

To the extent permitted by applicable law, cnexlenmall shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted, including your mandatory consumer protection rights.

14. TERMINATION

These Terms of Service remain effective unless terminated by you or us.

You may stop using our website at any time.

We may suspend or terminate access to our services if a user violates these Terms or engages in unlawful activities, subject to applicable law.

15. CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms of Service when necessary.

Any updated terms will be published on this page.

Your continued use of our website after changes become effective constitutes acceptance of the updated terms to the extent permitted by applicable law.

Changes will not retroactively remove rights you have already acquired under an accepted order.

16. APPLICABLE LAW

These Terms of Service are subject to applicable laws and regulations.

Nothing in these Terms is intended to limit or exclude any mandatory consumer rights available under applicable law.

17. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us using the information below.

Store Name: cnexlenmall

Email: flenardtrisch2749@outlook.com

Phone: +64 22 037 1297

Address: 158 North Avon Road, Christchurch 8013, New Zealand

We are committed to providing helpful customer support and a positive shopping experience.

Thank you for choosing cnexlenmall!